Services We Provide
For Home or Business 

Computer Installations

 

Computer Tune-Up's

 

Computer Supplies

 

Data Recovery

 

Data Transfers

 

Desktop Computers Sales

 

Hard Drive Data Removal

 

Hard Drive Installations

 

Hard Drive Upgrades

 

Home Computer Training

 

Ink Cartridges

 

Laptop Sales

 

Memory Upgrades

 

Microsoft Office Training

 

Network Installations

 

Network Support

 

On-site Repairs

 

Operating System Upgrade

 

Remote Technical Support

 

Software Installations

 

Software Sales

 

SPAM & Junk Mail Help

 

Computer Security

 

Toner

 

Virus Removal

 

Wi-Fi Equipment Sales

 

Wi-Fi Installation

 

Wi-Fi Repair

 

Password Recovery

 

Printer Installations

 

Printer Sales

 

Tablet Sales

 
Business Services 

Application Development

 

Business Systems Analysis

 

Database Design & Dev.

 

EDI Implementation

 

EDI Support

 

IBM AS/400 Support

 

IBM iSeries Support

 

IT Project Management

 

Legacy System Migration

 

Legacy System Modernize

 

Mobile Applications

 

Programming – C++, C#

 

Programming – Java

 

Programming – Python

 

Programming - RPG

 

Programming - VBA

 

Small Business Admin.

 

SQL Development

 

Systems Design

 

Tech. Recruiting

 

Websites

Heritage Computer Specialist, LLC warrants all labor related work

Heritage Computer Specialists, LLC warrants all labor related work done for thirty (30) days from the date of service.

It is your responsibility, to either reach us via e-mail or our call center at (203) 405-3485 within the labor warranty period.

Excluded from our labor warranty policy are incidents where you chose not to follow the instructions given to you by the technician who performed work on your behalf.  An example of this exclusion would be if a virus was removed from your computer and our technician advised you that you would need to either purchase or upgrade an antivirus software, should do not have one in place or the product you have has expired, or has suggested that you should follow certain rules when accepting e-mails and/or visiting websites on the Internet.

Should any labor performed by Heritage Computer Specialists, LLC be deemed effective within the thirty (30) day warranty period, we will perform the necessary repairs at no cost to you.

Heritage Computer Specialists, LLC does not warrant any hardware or software purchase through us.

Once you take possession of any hardware or software product purchased and implemented by Heritage Computer Specialists, LLC is your responsibility to contact the manufacturer of the product should there be an issue with the performance of that product.

Heritage Computer Specialists, LLC warrants all repair and installation labor for a period of seven (7) calendar days from the date of service.

Is the customer’s responsibility, to reach his either via e-mail or at (203) 283-5781 within the warranty labor.

Exclusions to our labor warranty are an instance where you choose not to follow the instructions given to you by the technician perform the work on your behalf.

An example of this exclusion would be if a virus was removed from your computer, and our technician advised you that you would need to either purchase or upgrade your antivirus software, or keep specific settings in place, and you went outside of that advice, the service warranty is null and void.

If it is determined that any labor performed by Heritage Computer Specialist, LLC

Should any labor performed by Heritage Computer Specialists, LLC be deemed effective within the warranty period, we will at no cost to the customer provide the necessary repairs.

Upon taking possession of any hardware sold and installed by Heritage Computer Specialist, LLC, the customer is responsible for working with the hardware vendor to resolve any warranty issues.

However, Heritage Computer Specialists, LLC appreciates that often residential customers or businesses did not have time to work directly with hardware vendors. On a paid fee basis, we will take responsibility for working directly with the hardware vendor to resolve your warranty related issue.

Due to federal licensing regulations, Heritage Computer Specialist, LLC, does not in any way warrant software purchased by a customer. Any defect, found in purchase software needs to be reported by the customer to the vendor responsible for the product.

Websites, mobile applications, and other systems work provided by Heritage Computer Specialists, LLC is warranted for a period of thirty (30) days after going live.

If a customer encounters a defect in a website, mobile application or any other system related work, developed and purchased from Heritage Computer Specialists, LLC within the thirty (30) day warranty, we will resolve the issue at no cost to the customer.

If the defect identified by the customer and a website or mobile application is related to an “add-on” or “plug-in” requested by the customer for their site or application, it is the customer’s responsibility to work directly with the third-party responsible for the defective product.

Similar to the appreciation we have for residential customers or businesses who do not have adequate time to work with hardware vendors to resolve warranty issues, on a paid fee basis, we will take responsibility for working directly with the third-party of the defective product to resolve your issue.

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Our New Online Store

The team at Heritage Computer Specialists, are pleased to announce, that in the very near future we will be adding a new online store!

 

What's the store is launched, you have the opportunity to shop online for exceptional pricing on desktops, laptops, printers, software, computer supplies and more!

 

You may be asking yourself, "why should I buy from Heritage Computer, and I can go online or shop a local 'big-box' store?"

 

The answer is simple, you will have direct distributor to consumer pricing, which will provide significant savings.

 

Another great benefit of buying through our online store, is that within our service areas, you can schedule in-home and/or at your business, delivery, and professional installation services.

 

Our reached us and then there. You'll be able to share the savings, with your family and friends, as we will be shipping anywhere in the continental United States.

 

As always, don't forget our veterans and active-duty personnel! We haven't. If you are a United States Armed Forces Veteran, or the family of someone currently serving, you automatically receive a 10% discount off of any of ourquality service offerings.